Shipping & Delivery Policy

1. Shipping Options

Provide tailored options to meet customer needs:

  • Standard Shipping: Affordable, secure delivery (5–7 business days).

  • Expedited Shipping: Faster delivery (2–3 business days).

2. Shipping Rates

  • Flat Rate: Keeps pricing predictable.

  • Free Shipping: Offer for orders above 4000 (only for Prepaid)

  • Real-Time Rates: Use carrier-calculated rates for precision.

3. Delivery Partners

Partner with reliable courier services like:

  • Delhivery, Blue dart, Maruti for domestic delivery.

4. Shipping Timeframe

Set clear expectations:

  • Processing Time: Communicate how long it takes to prepare orders (e.g., 1–2 business days).

  • Delivery Estimates: Provide estimated shipping times at checkout.

5. Tracking

Offer real-time tracking to enhance transparency. Integrate tools like:

  • External tracking systems like AfterShip or Route.

8. Returns and Exchanges

Clearly outline your policies to build trust:

  • Accept returns for unworn, undamaged items within a specified period (e.g., 7 days).

  • Highlight any non-returnable items (e.g., personalized or custom pieces).

  • Provide a prepaid return label for ease, especially on premium orders.